Corporate and Agency Trainings

Corporate and Agency Trainings

As co-founder of Outlook Associates of New England, my goal is to assist organizations to create an environment that fosters productivity and respect. Organizations can play a key role in increasing employee morale, retention, and satisfaction which enhances the organization's overall achievements and successes.

I provide corporate/agency workshops and consultation that are flexible and accommodate the environment and time constraints of the workplace. I offer workshops and consultations in the following areas:

Need more information?

Download and print the Corporate Trainings Fact Sheet to learn about corporate trainings.

Anger Management for Employees

The training helps increase their awareness of how anger can affect their work performance and work environment. Participants learn the difference between aggressiveness and assertiveness, how to assess one’s anger and effective ways of reacting to anger. The training examines the impact of stress and guide participants through specific stress management techniques.

Supervision of the Angry Employee

Participants gain a better understanding of how employee anger impacts the work site and the differences between aggressiveness and assertiveness. The training offers intervention planning and strategies along with specific techniques on limit setting and defusing hostile employees. The training can involve role plays to help participants apply the training information to the work site.

Stress Management and Burnout Prevention

This training reviews the impact of stress and burnout on our lives. Participants learn about the concepts of stress and burnout, how to identify their symptoms and learn techniques to reduce the impact of stress on their lives.

Effective Communications Skills

We examine the importance of good communication skills and specific principles of communication. Participants receive guidelines to become a more effective listener and speaker during an interaction and learn how assertiveness can enhance communications. We also provide specific diffusing techniques to use with difficult people.

Preventing Aggression in the Workplace

Employees produce both verbal and non-verbal communication that can convey aggression and intimidation, which can significantly impact productivity and morale. In this workshop, we will look at the spectrum of aggressive behaviors, from low, medium and high-risk levels. Participants will learn how to identify a wide range of negative behaviors, how they can impact their worksite, and begin to create a safe and respectful workplace. We will explore strategies that include conflict resolution and intervention on an individual and group basis.

Upcoming Trainings

There are currently no upcoming trainings

Past Trainings

“Building Skills for Personal Effectiveness in the Workplace: A Program for Case Specialists, Office Managers and Operations Supervisors”

 

Administrative Office of the Trial Court Judicial Institute

Brockton, MA

January 10, 2007 and January 17, 2007

“Relapse Prevention”

 

Latino Health Institute

Boston, MA

December 21, 2006

“The Role of Psychotherapy in Chemical Addictions Recovery”

 

Riverside Community Care Training Series

Norwood, MA

November 16, 2006

“Building Skills for Personal Effectiveness in the Workplace: A Program for Case Specialists, Office Managers and Operations Supervisors”

 

Administrative Office of the Trial Court Judicial Institute

Brockton, MA

November 1, 2006 and November 8, 2006

“Conflict Management with Clients, Partners and Employers”

 

North Shore Business Forum

Danvers, MA

August 4, 2006

“The Role of Psychotherapy in Chemical Addictions Recovery”

 

National Association of Social Workers (NASW) Symposium

Marlborough, MA

April 7, 2006

“Adolescent Anger”

 

Year Up Staff Training

Boston, MA

March 28, 2006

“Personal Safety and the Role of Anger Management Treatment with Families”

 

Riverside Community Care Training Series

Newton, MA

March 9, 2006

“The Role of Anger Management Treatment in Relapse Prevention”

 

Treating the Addictions, Harvard Medical School, Department of Continuing Education

Boston, MA

March 4, 2006

“Anger, Crime and Intermittent Explosive Disorder”

 

Massachusetts Trial Court, Office of the Commissioner of Probation

Clinton, MA

December 8, 2005

“Changing the Cycle of Anger Difficulties: A Model for Treating Anger Control Difficulties”

 

Chelsea MGH Staff Inservice Training

Chelsea, MA

April 29, 2005 and May 20, 2005

“Changing the Cycle of Anger Difficulties: A Model for Treating Anger Control Problems in Adults”

 

Simmons School of Social Work Professional Education Program

Boston, MA

May 16, 2005

“A Perspective on the Treatment of Anger Control Problems”

 

Beth Israel/Deaconess Hospital Social Work Inservice Training

Boston, MA

April 14 and April 28, 2005

“Changing the Cycle of Anger Difficulties: A Model for Treating Anger Control Problems in Adults”

 

Emerson College Counseling Service Staff Inservice Training

Boston, MA

April 20, 2005

“If You Are Seeing Red, It Means It’s Time for a Change”

 

Assabet Valley Area Family Network Seminar for Parents

Marlboro, MA

March 21, 2005

“Adolescent Anger”

 

Holden School Staff Inservice Training

Charlestown MA

February 18, 2005

“Changing the Cycle of Anger Difficulties: A Model for Treating Anger Control Problems in Adults”

 

Riverside Community Care Training Series

Norwood, MA

January 13, 2005

“A Perspective on the Treatment of Anger Problems”

 

South Shore Mental Health Center Clinical Training Program

Quincy, MA

December 1, 2004